My name is Judith. I am an experienced technical communicator located in the Greater Hartford area in Connecticut. I bring nearly a decade of experience in technical communication and a passion for ensuring information gets into the hands of those who need it.
My mission is meet you where you are by adapting my communication methods to increase user accessibility and usability. Together, we can discover solutions to make our communities and audiences more informed and self-sufficient.
During my career, I have:
Spearheaded efforts to establish documentation processes and quality standards,
Conducted content audits to identify and close knowledge gaps.
Designed and managed user-friendly help content that provides detailed, step-by-step instructions for new and existing end-users.
Tripled client engagement with content and improved documentation reliability.
The quality of your documentation reflects how much you value your customers and having a solid foundation is essential to maintaining your credibility! Check out my work!